About CB Services

Exhibitions are a unique, three-dimensional medium that engages the imagination. No two people experience an exhibition in exactly the same way. Exhibitions are more akin to theater than textbook. They demand something of the user, whether it is recalling a personal memory or experiencing the world through someone else’s eyes. Exhibitions can be magical, memorable and transformative. The best ones are those that invite us to discover something new about ourselves.

CB Services, LLC was established in 1998 to help museums create great exhibitions.

What We Do

We identify content–the ideas, objects and images–that  frame an exhibition and research the stories that make that content memorable. Then we create a narrative that ties the stories together and makes them meaningful. We use a systematic and deliberate approach to move from planning to implementation, making sure that decisions are based on visitor research and evaluation data.

What We Deliver

In the early planning stages of a project, we work with clients to determine their goals and document their ideas in a statement of purpose. As the project progresses, we keep track of ideas, objects and images that support the narrative and offer strategies for involving the target audience in prototyping and evaluation. In the final stages of a project, we write exhibit text, manage its review and deliver it in a timely manner. Along the way we facilitate creative discussions, solve problems and build capacity within the organization to use exhibitions as a springboard to engage their community.

How We Work

We work directly for museums, science centers, cultural organizations, corporations and government agencies to nurture and shape exhibition ideas. We also partner with design firms, architects, and media developers. We support our clients at all phases of a project, from developing early concepts to writing and editing final text. We tailor our approach and planning tools to suit the needs of our clients and their organizational culture.

Who We Are

Founder Carol Bossert is a museum professional with twenty-five years of working in and for cultural organizations. To date CB Services has worked with more than 40 organizations to plan and develop exhibitions, multimedia, outreach programs and graphic labels. We work nationally and internationally. Clients include the International Spy Museum, NASA Glenn Visitor Center at the Great Lakes Science Center, Nature Research Center at the North Carolina Museum of Natural Sciences, and Yellowstone National Park, Prince Salman Science Oasis, and Shanghai Science Center.